The dividing line: routine tax work vs designated services
Preparing tax returns and giving tax advice are not designated services on their own. A practice becomes a reporting entity when it provides one of the professional designated services in the AML/CTF Act — and the trigger is what it actively does on a file, not its registration with the Tax Practitioners Board.
- Taking active steps that directly advance formation of a company, express trust or other legal arrangement, which can include establishing the trust component of an SMSF
- Changing the legal form of a body corporate or legal arrangement, including through a merger or demerger, or transferring a shelf company
- Providing a qualifying item 7 acting arrangement or item 8 nominee-shareholder service on behalf of a nominator
- Receiving or holding and also controlling or managing client money or property as part of directly advancing a transaction, unless a statutory boundary applies
- Taking active steps that directly advance a sale or transfer of a body corporate or legal arrangement, or a real-estate transaction; an asset-only business sale requires separate service analysis
- Providing a registered-office or principal-place-of-business address in the course of carrying on a business
If any of that sounds like your practice
Once a designated service is in your service mix, your practice is a reporting entity for that work. You needed to enrol with AUSTRAC by 29 July 2026 (enrol immediately if you have not), appoint an AML/CTF compliance officer, document your risk assessment and AML/CTF program, and apply CDD to customers receiving designated services. A qualifying pre-commencement customer can generally continue without initial CDD until an SMR obligation arises or a significant change in the relationship's nature or purpose causes medium or high risk; ongoing CDD still applies.
What customer due diligence looks like in a tax practice
Verification does not have to mean buying electronic checks. The AML/CTF framework accepts a manual, document-based verification path when it is done properly and evidenced — what matters is that you can show what you verified, from which source, and when.
- Identify the client and verify their identity (individuals) or their registration details and ownership (companies and trusts)
- For companies and trusts, identify the beneficial owners — the individuals who ultimately own or control 25% or more, or control the entity another way
- Screen the client and its beneficial owners against sanctions lists, PEP registers and adverse media
- Assess the money laundering and terrorism financing risk of the relationship and record why you rated it
- Re-verify and re-screen on a risk-based cycle, and when circumstances change
Reporting duties a tax practice cannot delegate
If you form a suspicion that a client or transaction is connected to money laundering, terrorism financing or proceeds of crime, you must lodge a suspicious matter report with AUSTRAC — generally within three business days of forming the suspicion (24 hours where it relates to terrorism financing). Do not disclose protected SMR-related information where that would or could reasonably be expected to prejudice an investigation. An individual physical-currency transaction of A$10,000 or more connected to a designated service requires a threshold transaction report within ten business days.
How the TPB regime interacts with AML/CTF
Registered tax practitioners already carry Code of Professional Conduct obligations under the TASA. The AML/CTF regime sits beside it: AUSTRAC administers the AML/CTF Act, and the TPB has published guidance on how the two regimes overlap. Meeting one does not satisfy the other — but a well-run practice can use the same client file discipline for both.
Official sources
Use these primary AUSTRAC pages to confirm the current rules and apply them to your circumstances.
Frequently asked questions
Do all tax agents need to comply with Tranche 2?
No. The professional title is not the trigger. A tax practice must assess whether it provides a designated service, such as directly advancing an entity formation, a qualifying change of legal form, a specified transaction, an item 7 or 8 acting arrangement, or an item 9 address service. Routine tax return preparation, BAS lodgement and general tax advice are not designated services on their own.
Do I need to re-verify existing clients?
A longstanding client receiving their first designated service after 1 July 2026 generally requires initial CDD. A qualifying pre-commencement customer can generally continue without initial CDD until an SMR obligation arises or a significant change in the relationship's nature or purpose causes medium or high risk; ongoing CDD still applies. Record the transition analysis and the information relied on.
Is an SMSF establishment a designated service?
An SMSF establishment ordinarily includes creation of an express trust, but a tax practice is captured only where its own active steps directly advance that creation. Referral-only activity and routine work for an existing SMSF are not automatically designated. Separately test any trustee-role arrangement or client-property service against its own statutory elements and exceptions.
What does the AML/CTF compliance officer do in a small tax practice?
The compliance officer owns the program: CDD decisions, screening outcomes, SMR lodgement, training, record-keeping and the response to any AUSTRAC request. In a small practice this is usually the principal, and it must be a person at management level notified to AUSTRAC.
Put it into practice
Cassandra AML turns these obligations into a working system: designated-service decisions, customer due diligence, screening, monitoring and reporting records — hosted in Sydney, free to start.
This guide is general information for Australian professionals. It is not legal advice and does not replace the AML/CTF Act, the AML/CTF Rules or AUSTRAC guidance. Confirm your specific obligations with AUSTRAC or a qualified legal adviser. See our editorial and correction standards.