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Tranche 2

The AML/CTF geographical link test for Australian businesses

7 min read · Updated 1 August 2026

A service is not brought within Australia's AML/CTF regime merely because an Australian customer receives it or an Australian bank account is used. A listed designated service must also have the geographical link described in the AML/CTF Act. That fact-sensitive test matters to Australian groups operating offshore, foreign providers with Australian people or infrastructure, and digital businesses serving customers across borders. The correct unit of analysis is each service and how it is actually provided, not the brand's headquarters or a broad statement that the group does business in Australia. This guide provides a repeatable scope method. It is general compliance information, not advice on tax residence or permanent-establishment questions in another statute, and borderline arrangements should be assessed against the current Act and AUSTRAC guidance.

On this page

  1. Step-by-step process
  2. Start with the statutory alternatives
  3. Identify the permanent establishment facts
  4. Treat payments, agents and technology as evidence, not shortcuts
  5. Build a service-by-service scope register
  6. Apply a controlled decision workflow
  7. Official sources
  8. Frequently asked questions

Step-by-step process

  1. Identify the service

    Map each activity to a designated-service item and name the legal entity providing it.

  2. Map delivery facts

    Document residence, ownership, people, agents, premises, systems and execution locations.

  3. Test each alternative

    Apply all three geographical-link alternatives to the evidence and record the reasoning.

  4. Approve and monitor

    Review exclusions separately, approve the scope decision and set change triggers for reassessment.

Start with the statutory alternatives

AUSTRAC explains that a designated service has the required geographical link where one of three alternatives is met. The service may be provided at or through a permanent establishment in Australia. An Australian resident may provide it at or through a permanent establishment in a foreign country. Alternatively, a subsidiary of an Australian resident company may provide it at or through a permanent establishment in a foreign country. The alternatives mean that some offshore delivery can remain in scope, while an Australian-facing service is not automatically captured without the required establishment connection.

Apply the test only after identifying the exact designated service. Record the relevant item, the provider legal entity, the customer, when the service starts, and the activities that constitute provision of that service. A group chart alone cannot answer the question because different group entities may contract, advise, receive funds, make decisions or execute the outcome. If a matter contains several services, test each one rather than carrying one conclusion across the whole engagement.

Identify the permanent establishment facts

For this AML/CTF analysis, a permanent establishment is a place at or through which the provider carries on activities or business, including through an agent. Relevant evidence can include premises, people, decision-making, contracts, operating systems, agents, servers and the steps performed at each location. A business can have more than one permanent establishment. Staff who travel or work across borders also require a factual analysis of where the relevant service is provided rather than a conclusion based solely on payroll or a registered office.

An Australian street address, mail service or corporate registration does not by itself show that the designated service is provided at or through that place. Conversely, a modest location can matter if people or infrastructure there genuinely conduct the activities that provide the service. Preserve engagement documents, entity responsibilities, delegation arrangements, process maps and system records that support the conclusion. Do not import a tax-treaty or income-tax conclusion without checking the AML/CTF definition and current guidance.

Treat payments, agents and technology as evidence, not shortcuts

Receiving payment into an Australian bank account can be relevant, but AUSTRAC cautions that an account alone does not establish the link. Ask whether the designated service is actually provided through that account and what operational steps it performs. The same discipline applies to an Australian agent. Document the agent's authority, activities and location, whether those activities form part of providing the service, and which entity remains responsible for the engagement.

Digital delivery is similarly fact dependent. Making an online platform available to Australian customers does not automatically satisfy the test. Consider where the provider's people operate, where instructions are accepted, where service decisions and execution occur, and whether Australian premises or servers are part of providing the service. AUSTRAC notes that Australian-owned or operated servers on business premises can be relevant to a permanent establishment. Cloud hosting, a domain name or an Australian user base should not be treated as conclusive without analysing the actual operating model.

Build a service-by-service scope register

A defensible register should show the designated-service item, provider entity, residence basis relied on, each relevant establishment, delivery steps, supporting evidence, conclusion, reviewer and review date. Add assumptions and unresolved questions. For example, if an Australian firm introduces a customer to a foreign affiliate that separately contracts and performs all work, capture the facts about referral, authority, systems and execution instead of assuming either that the Australian brand captures everything or that the foreign contract excludes everything.

Link the scope result to enrolment, the AML/CTF program, customer due diligence and reporting operations. A positive geographical-link finding does not remove the need to check an exclusion or exemption; a negative finding should not be used to ignore other services performed through Australia. Revisit the register when an office opens or closes, staff relocate, an agent is appointed, a platform architecture changes, contracts move between entities, or delivery responsibilities change. Obtain specialist advice where the evidence supports more than one reasonable view.

Apply a controlled decision workflow

The workflow should produce evidence rather than a checkbox. Where facts are incomplete, classify the conclusion as pending and control delivery until the question is resolved. That is especially important where an offshore group structure, mobile workforce or agency arrangement makes it unclear which establishment is providing a critical step.

  • List every activity and map it to a designated-service item before considering geography.
  • Name the legal entity that provides each service and document customer-facing and back-office responsibilities.
  • Establish residence and parent-subsidiary facts using current corporate records, without substituting them for the permanent-establishment test.
  • Map the people, agents, premises, systems, accounts and execution steps through which the service is delivered.
  • Test all three geographical-link alternatives and record why each is met or not met.
  • Review exclusions and exemptions separately, approve the conclusion, and set a trigger-based review date.

Official sources

Use these primary AUSTRAC pages to confirm the current rules and apply them to your circumstances.

  • AUSTRAC - Geographical link requirement
  • AUSTRAC - Designated service glossary
  • Federal Register - AML/CTF Act 2006

Frequently asked questions

Does serving an Australian customer create the geographical link?

Not by itself. Customer location can be relevant context, but AUSTRAC says an online service offered to Australian customers does not automatically meet the requirement. Identify the provider and determine whether the designated service is provided at or through a relevant permanent establishment under one of the statutory alternatives.

Is an Australian office or bank account enough?

No. An address or account is evidence to investigate, not a complete conclusion. The office must be a place at or through which relevant activities or business are conducted, and the account must form part of providing the designated service if it is relied on. Document the operational connection.

Can a service delivered overseas still be regulated?

Yes. The alternatives extend to certain services provided through a foreign permanent establishment by an Australian resident or by a subsidiary of an Australian resident company. Confirm the current statutory wording, entity residence, ownership and establishment facts for the particular service.

When should a geographical-link decision be reviewed?

Review it when delivery facts change, including entity restructuring, staff relocation, new offices or agents, changed hosting or payment architecture, or reassignment of contracting and execution. A periodic confirmation is also sensible, but it should not replace event-driven review when the operating model changes.

Put it into practice

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This guide is general information for Australian professionals. It is not legal advice and does not replace the AML/CTF Act, the AML/CTF Rules or AUSTRAC guidance. Confirm your specific obligations with AUSTRAC or a qualified legal adviser. See our editorial and correction standards.

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